A Research of the guanxi network impact the transfer of knowledge between the mentoring system – a case study of NanShan Life Insurance company

• Main Authors: ,Tsung-Hsien Wu, 吳宗憲
• Other Authors: Chien Yu
• Format: Others
• Language: zh-TW
• Online Access: http://ndltd.ncl.edu.tw/handle/3hgd8h

碩士 === 國立臺灣師範大學 === 工業科技教育學系 === 97 === This research aimed to analyze how guanxi network impact the transfer of knowledge between the mentoring system. In order to collect the data we use the interview method .We took seven participants, who belong to three different the mentoring systems and also in different position, including master, disciple and disciple's disciple. We found that： 1.The mentoring relationship has been built on their trust in this case, also by using the operation of mentoring system made the master’s knowledge and experience can quickly transfer to their disciple. 2.Knowledge transfer within the mentoring systems, like master to disciple (plumb knowledge transfer), peer learning (parallel knowledge transfer), master to disciple's disciple (jumpy knowledge transfer), and disciple to master (retrorse knowledge transfer). Those channels of knowledge transfer wove into their own local guanxi network. 3.Different mentoring systems exchange their information and experience. Also they will become an organizational guanxi network. In addition to shared resource, this system can also help each other to enhance performance. 4.Different mentoring systems in organization cooperate with each other harmoniously by guanxi network. On the other hand, they have to compete in performance. In this situation, everyone cooperates with each other and create a positive competition atmosphere. The final goal is to be a win-win situation.