A Study on Satisfaction of the After-school Programs in Pingtung County－An Example of Public Kindergarten After-School Program

• Main Authors: Kuo, Li-Ling, 郭麗玲
• Other Authors: Wang, Shu-Ching
• Format: Others
• Language: zh-TW
• Published: 2009
• Online Access: http://ndltd.ncl.edu.tw/handle/35643715687905734772

碩士 === 國立屏東科技大學 === 幼兒保育系所 === 97 === This study aimed to understand the current status of the after-school childcare in Pingtung County and discuss the satisfaction of the parents. The questionnaire survey was conducted. 48 public kindergartens that participated in the after-school childcare service in Pingtung County were as the study range. “Questionnaire on the Current Status of the After-school Childcare in Pingtung County” and “Questionnaire on the Satisfaction to the After-school Childcare in Pingtung County” were applied, as the study tools, in the way of general census. The administration personnel, teachers and parents were the study subjects. A total of 41 effective “Questionnaire on the Current Status of the After-school Childcare in Pingtung County” were returned and 484 effective “Questionnaire on the Satisfaction to the After-school Childcare in Pingtung County” were returned. After the questionnaire data were entered, frequency distribution, percentage, mean, standard deviation, t test, one way ANOVA, and Scheffe’s test were used to analyze. The study results were stated as follows. 1. Almost a half of the school administrators and teachers were with a seniority that had lasted for more than sixteen years. 78% of the respondents were at the age from 30 to 50. 2. The education backgrounds and occupations of the parents of most children in the after-school childcare service were at the low level and 80.2% of those parents received the compensation. 3. The after-school childcare service was offered from Monday to Friday. In most kindergartens, there was merely one class. Each class was with 11-15 students. Most of the children that received the compensation were from low income families. Usually, the class was attended in the originally designated classroom. Living education and group play were the main activities. 4. The satisfaction of all the parents to the after-school childcare service was at or above the middle level. 5. With respect to “administration and service”, “environment and equipment”, “study program and design”, “attitude and communication”, and “overall scale”, there was no significant difference among the parents at different education levels. However, with respect to “support system”, there was significant difference among them. Through Scheffe’s test, it was found that the parents at the education degree of high school, compared with the parents at or above the education degree of university, were more satisfied with the after-school childcare service. Also, their satisfaction to the after-school childcare service was higher than that of the parents at or below the education degree of elementary school. 6. With respect to “administration and service”, “study program and design”, “support system”, and “overall scale”, there was no significant difference among the parents at different statuses for compensation. However, with respect to “environment and equipment”, and “attitude and communication”, there was significant difference among them. Through Scheffe’s test, it was found that the parents that were compensated with the certificates from the school, compared with the parents that were indigenes, were more satisfied with the after-school childcare service. Also, their satisfaction to the after-school childcare service was higher than that of the parents that were foreign spouses. 7. With respect to the satisfaction to the after-school childcare service, there was no significant difference among the parents with different titles, occupations, family types, and monthly family incomes. The recommendations from this study were as follows. 1. To connect with the after-school schedule, the time of the after-school childcare service shall start at 16:00 P.M. 2. To avoid that the schools and teachers are loaded with more administration work, the administration procedure of the application for the after-school childcare service shall be simplified. 3. To favor more children, the compensation threshold shall be lowered. 4. For the future researches on after-school childcare service, it is recommended that the sampling range be extended, and the experiment study for cases or projects or the qualitative process analysis be conducted. And further study on the contents of the courses included in the after-school childcare service program is necessary.