Explore the Drivers of Switching Cost & Switching Intention & their Effects on Customer Loyalty

碩士 === 國立屏東科技大學 === 企業管理系所 === 97 === Along with relational marketing starting , the market marketing is facing the service orientation transformation by the product orientation. The enterprise changes by the marketing product level manages. In relational marketing research aspect the customer level...

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Bibliographic Details
Main Authors: Li, Yi-Ting, 李宜庭
Other Authors: Shen, Ching-Lung
Format: Others
Language:zh-TW
Published: 2009
Online Access:http://ndltd.ncl.edu.tw/handle/84797232648728740511