Explore the Drivers of Switching Cost & Switching Intention & their Effects on Customer Loyalty
碩士 === 國立屏東科技大學 === 企業管理系所 === 97 === Along with relational marketing starting , the market marketing is facing the service orientation transformation by the product orientation. The enterprise changes by the marketing product level manages. In relational marketing research aspect the customer level...
Main Authors: | , |
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Format: | Others |
Language: | zh-TW |
Published: |
2009
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Online Access: | http://ndltd.ncl.edu.tw/handle/84797232648728740511 |