The effect of work stress and work-family conflict on organizational citizenship behavior

• Main Authors: Liu, Mei-Hui, 劉美惠
• Other Authors: Lin, Cheng-Chen
• Format: Others
• Language: zh-TW
• Published: 2009
• Online Access: http://ndltd.ncl.edu.tw/handle/84463155237739151665

碩士 === 國立屏東科技大學 === 企業管理系所 === 97 === This research is about the effect of work stress and work-family conflict on organization citizenship behavior. And it also adds coworkers organization citizenship behavior and work centerality to turn into moderates of the effect. This study uses the questionnaire survey procedure and provides the questionnaires to the teachers in 36 junior high schools in Pingtung county.(including the junior high school department of Complete school). The data bases on self-evaluation assessment , and provides total 730 questionnaires . In these questionnaires, takes back 668 questionnaires. The rate of taking back is 86% except the ineffective questionnaires. After using SPSS 12.0 , the conclusions are： (1) It is negative correlation between work- family conflict and organization citizenship behavior. (2) Coworker organization citizenship behavior can moderates the relation of Work stress and organization citizenship behavior. (3) Work centerality can adjust the negative relation between work - family conflict and organization citizenship behavior. According to these conclusion, this research will provide the meaning of management, the limitation and suggestions for the follow-up researches.