A Study of the Effect of Internal Service Quality to Customer Satisfaction- An Empirical Study of Eastern Local Tax Administration
碩士 === 國立東華大學 === 公共行政研究所 === 97 === At the last 10 years in twentieth century, not only in academics but also in practice, there is a new trend which is called new public management in public administration. The slogan "government learns from businesses" starts coming out in those areas w...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2009
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| Online Access: | http://ndltd.ncl.edu.tw/handle/45620701483570314636 |