A study on investigating the key success factors of installing Self-developingERP systems in high-tech industry

• Main Authors: Chen-Yu Yang, 楊珍郁
• Other Authors: Wen-Hsien Tsai
• Format: Others
• Language: zh-TW
• Online Access: http://ndltd.ncl.edu.tw/handle/11465414798293362903

碩士 === 國立中央大學 === 企業管理學系碩士在職專班 === 97 === The business globalization has become a mainstream in high-tech industry. The enterprise provides more service add-values to the customers that can reduce the cost and enhance operational efficiency. The Enterprise Resources Planning (ERP) systems are the foundation of the business process reengineering, therefore, the ERP systems have been used wildly by many companies. Prior literature indicates that most researches focus on ERP system introducing, but few studies have not clearly examined how the firms introduce ERP system by self-developing. The research provides the critical success factors of organization, operation process and system technology to discuss the effort of self-developing ERP system by case study and statistical analysis. The research results indicated the evaluating introduce cost, top management support, user training, system information accuracy, the technology support ability of project members and cross functional cooperation can enhance the project team then to influence self-developing ERP system positively and significantly. Aforesaid factors are the critical success factors for self-developing ERP system implementation that has confirmed by this research as well.