Service Quality and Service Failure of Power Industry- Taoyuan Branch

碩士 === 國立中央大學 === 工業管理研究所碩士在職專班 === 97 === Taiwan Power Company (TPC) is encountering the impact of electricity liberalization. Not only enough and steady-offered electricity, but also providing good service quality is critical to obtain the market share and satisfy customers’ need. It is based on P...

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Bibliographic Details
Main Authors: Shiau-ru Yuan, 袁筱茹
Other Authors: Yingchieh Yeh
Format: Others
Language:zh-TW
Online Access:http://ndltd.ncl.edu.tw/handle/59959712435849860419