A Study on the Willingness of Cargo Management’s Acceptance of RFID Technology_An example from Taiwan Tao-Yuan International Airport

• Main Authors: Chang, Chih-Chun, 張智鈞
• Other Authors: Sheu, Jiuh-Biing
• Format: Others
• Language: zh-TW
• Published: 2009
• Online Access: http://ndltd.ncl.edu.tw/handle/90385848988210621406

碩士 === 國立交通大學 === 管理學院碩士在職專班運輸物流組 === 97 === Radio Frequency Identification (RFID) is a new technological advance using miniature electronic chips to replace the traditional barcode systems currently used. They are widely regarded as increasing efficiency with the ability to support digital transmittance, radio communication, and security encryption. The RFID is attached to the passenger bag or cargo and identified via wireless radio. Its many advantages including independent automation, non-directional scanning, wireless identification, anti-staining, rewrite capability, and huge storage capacity make RFID the ideal tool for cargo control, tracking, and information gathering. This study is based on the Diffusion of Innovation theory and focuses on the air cargo handling industry at Taiwan Tao-Yuan International Airport. The study looks at the acceptance rate of RFID, its characteristics, and its subsequent appraisal by cargo handling and management. The included results provide data and information for related units and organizations in promoting RFID application. Analysis results show that 83.6% support introducing RFID technology, indicating a high acceptance rate. The top three valued characteristics of RFID were “scanning accuracy,” “scanning speed,” and “anti-staining.” The top 5 appraisal benefits of introducing RFID were “process simplification,” “increase in information accuracy of cargo handling,” “reducing cases of irregularity,” “reducing operation cost,” and “ensuring flight safety.” As the results above show, the focus is more on the efficiency of RFID in cargo operation as opposed to just cost reduction. The subsequent positive effects will prove promising for RFID promotion in the future.