The Study of Transaction Process Innovation to Performance in Taiwan's Banking Industry

• Main Authors: I-chun Chen, 陳怡君
• Other Authors: Su-Chao Chang
• Format: Others
• Language: zh-TW
• Published: 2009
• Online Access: http://ndltd.ncl.edu.tw/handle/11529652662396189686

碩士 === 國立成功大學 === 企業管理學系碩博士班 === 97 === This study is focusing on the influence of information system, organizational structure reform ability and organizational member creativity on the degree of process innovation, and it takes Taiwan Banking Industry as research objects and verified with empirical analysis methodology. This study is discussing about the influence model of information system structure, organizational structure reform ability and organizational member creativity on the degree of process innovation. Also, the model has imbedded risk management as change variable and discussed about the degree of innovation to performance. This study has issued 250 questionnaires and with 200 of them effective. The empirical conclusion is supported by statistics methodology of factor analysis, regression analysis, anova analysis and logistic analysis. The result is presented as the following. First, information system structure, organizational structure reform ability and organizational member creativity will influence innovation significantly. Second, information system structure, organizational structure reform ability and organizational member creativity will influence financial performance and market performance greatly. Third, information system structure, organizational structure reform ability and organizational member creativity will develop degree of innovation and will be influence company performance positively. Finally, under higher degree of innovation and risk management, market performance and financial performance will be positively influenced.