The Research of Effective Factors with Knowledge Internalizing Behavior : Consciousness , Organizational Climate , Knowledge Acceptance Intention

• Main Authors: Ming-Jen Kuo, 郭銘荏
• Other Authors: Ming-Tien Tsai
• Format: Others
• Language: zh-TW
• Published: 2009
• Online Access: http://ndltd.ncl.edu.tw/handle/35320966411246574308

碩士 === 國立成功大學 === 工學院工程管理專班 === 97 === More and more enterprises start to realize the importance of 「knowledge power」, and they build many knowledge-related management systems for proceeding knowledge management（KM）. By the way, they hope that it can bring more competitiveness and earn more benefit for themselves. Hence, knowledge management has been the one of important factors which affect the enterprise competitive strength.「Innovation」is greatly regarded as an excellent tool to increase competitiveness. However, knowledge internalization behavior also plays a key role in the process of knowledge creation and innovation. In the past researches, scholars pay more attention to the consideration for the completeness of knowledge creation ( Becerra-fernandez and Sabherwal 2001; Gold et al. 2001). There are few researches exploring the knowledge acceptant intention and internalization behavior of knowledge recipient. It is still deficient to advance and analyze the knowledge internalization systematically to build a theoretical model. Presently, many enterprises also provide a lot of learning chances for their staffs. But they always focus on if the staffs have received the training lessons or knowledge data that they should be equipped in stead of caring for the staffs’ will to accept the knowledge data, or ignore if the staffs can internalize the knowledge. Even, the enterprises use the present records or the results of learning examination to make sure of one thing that the staffs have gotten the knowledge which they should know. Therefore, in this research, we hope to explore the effective factors with knowledge internalization behavior to help enterprises with more effective knowledge management or knowledge transformation. Based upon a questionnaire survey of 210 technology-based firms with great knowledge information flow, the statistical regression analyses point out that: (1) organizational structure and support is positively related to learning autonomy. (2) organizational structure is positively related to the acceptant intention and internalization behavior of knowledge recipient. (3) learning autonomy is positively related to the acceptant intention and internalization behavior of knowledge recipient. (4) acceptant intention is positively related to knowledge internalization behavior of knowledge recipient. The study results suggest that enterprises should not only continuously provide staffs with the chances of receiving knowledge but also help them to understand and indentify the organizational structure, and emphasize or urge for promoting staffs’ learning autonomy to advance the knowledge acceptant intention and internalization behavior. Finally, knowledge can spread out the inner power.