| Summary: | 碩士 === 國立中興大學 === 企業管理學系所 === 97 === This study aims to explore the relationship among personality traits, emotional intelligence, personal conflict handling style, and job satisfaction. Our participants were 153 undergraduate students from a private university in central Taiwan. Data were collected via questionnaires during their mass communication production projects for 2 semesters. The usable questionnaire were 115 and 108 respectively, making the reutrn rate reaching 75.1% and 70.6% respectively.
For the incremental validity of EI, the results showed that EI had incremental predictive power on the conflict handling style on the Integrating and Compromising conflict styles.
For the relationship among EI, big five personality and conflict handling style, the results showed the followings: conscientiousness, openness and agreeableness are positively related to the integrating conflict style, neuroticism is negatively related to the integrating conflict style, agreeableness is positively related to the avoiding conflict style, extraversion is negatively related to the avoiding conflict style, agreeableness is positively related to the obliging conflict style, openness is positively related to the dominating conflict style, EI is positively related to the integrating conflict style, integrating conflict style is positively related to the job satisfaction, and avoiding conflict style is negatively related to the job satisfaction.
For the mediation effect of conflict style, the results showed that the integrating and avoiding conflict style mediated the relationship between the extraversion personality and job satisfaction.
At the end, we provide discussion, conclusion and implication for the academia and the industry.
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