The Users’ Perception of the Impact of ERP Implementation on Corporate Supply Chain Performance

• Main Author: 高振源
• Other Authors: 帥嘉珍
• Format: Others
• Language: zh-TW
• Published: 2009
• Online Access: http://ndltd.ncl.edu.tw/handle/76823500866155007941

碩士 === 明新科技大學 === 資訊管理研究所 === 97 === This paper presents results of operational interaction between enterprise resource planning systems and supply chain performance. Enterprise Resource Planning (ERP) and Supply Chain Management (SCM) represent important technology investment options for operation managers. ERP systems provide benefits in the area of transaction automation; SCM systems provide sophisticated planning capabilities. The results are based on a sample of 89 announcements both of ERP and SCM implementations. We discuss the ERP benefits, firm competences, and supply chain performance. We apply rough set theory (RST) to discover important ERP attributes leading to the success of SCM. ERP was seen as offering a positive contribution to the supply chain issues: (1) improve productivity (2) more customization of products and services; (3) more standardized processes and information and greater transparency of the marketplace. Implications for subsequent research and management practice are discussed.