| Summary: | 碩士 === 明新科技大學 === 工業工程與管理研究所 === 97 === Facing with the fast changing environment, high competitive market, and
dynamic market demand, industries need to predict and fulfill the requirements of
customers with more challenge and difficulty. Many enterprises start to reset the
operation rules and concepts with the business process reengineering and
complement with the function of the information system in order to improve the
quality, efficiency, service, cost, and competitiveness.
This research collects and analyzes information by case studying approach. After
the detailed interview and analyzing, by understanding the real state and demand of
this case company, this research uses IDEF (Integration DEFinition) to plan and
propose the reference process model for the engineering department. The
development of the monitoring system provides the method of constructing a system
analysis and design in the reengineering processes. This research prevents operation
mistakes from wrong information input and adjusts capacity by real time situation to
meet the rapid change demand of customers. This research also enhance the
participate personnel easier to communicate and can be a reference model for relevant
industries to refer.
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