A Research into the Relation between Service Quality, Brand Image, Brand Change and the Customer Loyalty--An Example on Property Insurance Company

碩士 === 銘傳大學 === 管理研究所碩士在職專班 === 97 === Since our country officially became a member nation of World Trade Organization (WTO), the comprehensive opening of the property & casualty insurance market is an inevitable trend. The local property insurance industry has to face the transition from produc...

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Bibliographic Details
Main Authors: WU-CHUNG LIEN, 連武忠
Other Authors: Yih-ching Tsaih
Format: Others
Language:zh-TW
Published: 2009
Online Access:http://ndltd.ncl.edu.tw/handle/dd47nw