Patient waiting time, medical service quality and patient satisfaction inmedical industry—a case study of a medical institute in southern Taiwan
碩士 === 國立高雄應用科技大學 === 商務經營研究所 === 97 === The present study aimed to investigate how the medical institutes enhance service quality and patient satisfaction in the competitive medical industry after the implementation of national health insurance. Thus, the study examined the relationship between pat...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2009
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| Online Access: | http://ndltd.ncl.edu.tw/handle/35394386528828335833 |