The Effect of Individual Collectivism Tendency and Intragroup Conflict Perception on Organizational Citizenship Behavior

• Main Authors: Kao, Chin-Te, 高錦德
• Other Authors: Chen, Yi-Jung
• Format: Others
• Language: zh-TW
• Published: 2009
• Online Access: http://ndltd.ncl.edu.tw/handle/70759206616920574544

碩士 === 國立高雄應用科技大學 === 人力資源發展系 === 97 === The greatest difference between eastern and western cultures lies in the texture of collectivism and individualism. Chinese people tend to fall into the category of collectivism, taking the interests of their organizations as the top priority, viewing the OCB (Organizational Citizenship Behavior) as an interchange between individual and organizational relationships and generally regarding Intragroup Conflict as the process resulting from the inconsistence among concepts, awareness, and value. Before the year 2008, the marine industry in Taiwan, after evaluating the cost effect and the situation between Taiwan and Mainland China, initiated flagging out and employed sailors from Mainland China to work together with Taiwanese ones. As a result, this research study, through the aspects of the working culture of the Mainland Chinese and Taiwanese sailors aboard, individual values and interaction, intends to investigate the effects of Individual Collectivism Tendency and Intragroup Conflict Perception on OCB. This study adopts purposive sampling and match sample to administer 617 copies of the questionnaire and has collected 532 effective ones. Statistical approaches like hierarchical regression are utilized to analyze and look into the relationships among all the variables. This research reveals that both the Mainland Chinese and Taiwanese sailors don’t behave any differently in terms of Individual Collectivism Tendency and OCB. However, Taiwanese sailors are more inclined to have Intragroup Conflict than their Mainland Chinese counterparts. A closer look leads to the following discoveries. First, individual Collectivism Tendency is significantly and positively correlated with OCB but is negatively correlated with Intragroup Conflict Perception. Second, individual Intragroup Conflict Perception has a negative effect on OCB. Third, individual Intragroup Conflict Perception poses a negative medium effect on Individual Collectivism Tendency and OCB. Hopefully, the conclusion, implications, and suggestions based on the research findings would serve as a useful reference to practical planning in the marine industry, academics and other researchers in the future.