A performance evaluation of the department stores in Taiwan

• Main Authors: Li-ying Lee, 李俐瑩
• Other Authors: Ciao-Ping Bo
• Format: Others
• Language: zh-TW
• Published: 2009
• Online Access: http://ndltd.ncl.edu.tw/handle/22699445155954827183

碩士 === 義守大學 === 管理學院碩士班 === 97 === During the economy downturn, the whole economy decreased, the consumers have no desire to purchase any kind of items. This situation is reflected on the report of the nation. The purpose of the paper is to conduct perform evaluation of department stores, to give insight the firm operation, and hopefully provide suggestion to performance improvement. In the first part of the research, we collect the financial statements of 2007 and 2008, then Data Envelopment Analysis (DEA) are applied to figure out the efficiency of each company, beside the efficiency parts, we also provide the reference set for improvement direction. In the second part we choose the construct of consumers and set up the input and output units. The end of the paper, we use a combination method to give each company a value of the performance. The result of the study proved that in the whole economy downturn environment, some companies that invest oversea doesn’t have the better performance. Therefore, this paper give each company the target units in financial construct and consumers construct to improve their performance in the future.