The work pressure, work characteristics and job satisfaction research in Hsinchu City administrative of private universities.

• Main Authors: LAI,WEN HUI, 賴紋慧
• Other Authors: HUANG,SU-HUI
• Format: Others
• Language: zh-TW
• Published: 2009
• Online Access: http://ndltd.ncl.edu.tw/handle/66251016128199981551

碩士 === 玄奘大學 === 應用心理學系碩士班 === 97 === Along with the changing times, popularization of education,and the human resources of administration staff’s in school depend administrators'careful planning and operation. They must rely on efforts of administrative staff at school to regulate operations of junior high school. However, job stress or excessively high workload often affects administrative staff’s satisfaction with their job and further influences the administrative effectiveness of schools. Therefore, this study planned to probe the relationship between administrative staff’s job stress, job characteristics and job satisfaction. Administrative staffs at in Hsinchu City County were chosen as the study subjects for empirical analysis. Five main findings of this study are summarized as follow: 　 1)45.3% of the interviewees are under high job stress, among which 60% of workers with positions of chief and team leader show a tendency of over-working. 2)Job characteristics of administrative staff show a significant negative correlation with job stress, and job stress also shows a significant negative correlation with job satisfaction, meaning that the lower the administrative staff’s consciousness of job characteristics is, the higher the job stress is, which leads to lower job satisfaction. 3)The administrative staff’s consciousness of job characteristics shows a significant positive correlation with the consciousness of job satisfaction, among which the “feedback” of dimensions of job characteristics show an extremely significant correlation with dimension of job satisfaction, indicating that the higher the administrative staff’s understanding of their job characteristics is, the higher the job satisfaction is. 4)There are significant differences in consciousness of job satisfaction coming from administrative staff with different job stresses. Except for the dimensions of “job itself”, the average level of consciousness for various dimensions of job satisfaction from administrative staff with low job stress is higher than administrative staff with high job stress. 5)There are significant differences in consciousness of job satisfaction coming from administrative staff with different job characteristics. The group with high levels of feeling for the job has higher levels of consciousness in respect of three dimensions of “Leadership and assistance”, “Social status” and “Human relationships” in job satisfaction.　 Key words: work pressure, work characteristics, job satisfaction