The Relationship between Top Manager’s Leadership StyleAnd Human Resource Management Pratices:A case study of Taiwan Travel Agent Company

碩士 === 輔仁大學 === 國際創業與經營管理學程碩士在職專班 === 96 === TITLE OF THESIS:The Relationship between Tope Managers Leadership Styles and Human Resource Management Pratices: A Case Study of Taiwan Travel Agents. NAME OF INSTITUTE:GLOBAL ENTREPRENEURIAL MANAGEMENT AND BUSINESS ADMINISTRATION, FU JEN CATH...

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Bibliographic Details
Main Authors: Rong Rong, Chao, 趙蓉蓉
Other Authors: Chun-Chi Yang
Format: Others
Language:zh-TW
Published: 2009
Online Access:http://ndltd.ncl.edu.tw/handle/46201363586176701825
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Summary:碩士 === 輔仁大學 === 國際創業與經營管理學程碩士在職專班 === 96 === TITLE OF THESIS:The Relationship between Tope Managers Leadership Styles and Human Resource Management Pratices: A Case Study of Taiwan Travel Agents. NAME OF INSTITUTE:GLOBAL ENTREPRENEURIAL MANAGEMENT AND BUSINESS ADMINISTRATION, FU JEN CATHOLIC UNIVERSITY Name of Student:Rong-Rong, Chao Advisor:Dr. Chun-Chi, Yang TOTAL PAGE:109 ABSTRACT: The nature of the travel products are intangible and surrounded with external environment factors. Therefore, the business process relies heavily on the top manager’s oral and practical training and, most important, their leadership styles. The purpose of this study is to analysis the relationship between top manager’s leadership styles and human resources management (HRM) practices. By an in-depth interview of three top managers ways of practicing on job design and recruiting, training and promotion, employee relations and compensation, plus a designed leadership styles scale measurement filled by their senior subordinators, this study would like to serve a theoretical and empirical result of the leadership style and HRM practices as the basis for further research on the subject. Samples are selected from the Companies in which have over 200 employees and the top managers who worked over 10 years experience on HRM parctices. The primary objectives of the study are: (1) to understand the transactional leadership style on HRM practices; (2) to understand the transformational leadership style on HRM practices; ( 3) to understand the difference between the transformation leadership style and transactional leadership style on HRM practices. A description of the interview and results of the statistical analysis are concluded with both theory and practice in the study. With that, some significant findings are as follows: 1) Transactional leadership is associated with reward and punishment on the HRM practices ( presented by B Company). 2) Transformational leadership is associated with vision and passion on the HRM practices ( presented by C Company ). 3) Transactional leadership and transformation leadership are both existed on HRM practices ( presented by A Company).