A Study of the Relationships among Service Quality, Competitive Advantages and Customer Satisfaction in a Preschool
碩士 === 大葉大學 === 事業經營研究所碩士在職專班 === 97 === This study is about the relationships among service quality, competitive advantages and customer satisfaction, but mainly investigates how preschool students’ parents of one certain preschool are satisfied with the services offered by preschool staff. Based o...
Main Authors: | Yi-Lun Chuang, 莊易倫 |
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Other Authors: | Prof. Hua-Cing Cheng |
Format: | Others |
Language: | zh-TW |
Published: |
2009
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Online Access: | http://ndltd.ncl.edu.tw/handle/77087883068992978641 |
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