Review of the Practice of Local Culture Museum Project with Total Quality Management Theory for Hsin Chu County Government

• Main Authors: Wei Tien, 田瑋
• Other Authors: Xiao-Wei Lin
• Format: Others
• Language: zh-TW
• Published: 2009
• Online Access: http://ndltd.ncl.edu.tw/handle/86819024227641368559

碩士 === 中原大學 === 文化資產研究所 === 97 === The project of Total Community Construction(TCC) in Taiwan began in December, 1993. The Council for Cultural Affairs(CCA) reported the ideas of TCC to Legislative Yuan, and afterwards the unused spaces were available for exhibiting local characters, community meetings and activities. The CCA proposed the project of Local Culture Museum(LCM) in 2002, which was a continuous policy and played an important role in TCC project. The project of LCM generates from the theories and concepts of neo-museology, eco-museum and community museum. It was proposed by Chen Yu-chiou, the ex-chairwoman of the CCA authority in 2002. The project was welcomed among those who worked or paid close attention to museum or community development, but after a few years it was criticized by media and congressman because some museums were deserted or disused. As a public servant, I have worked for a long time in the field of LCM. Therefore, I would like to use this thesie as a review of my work related to the project of LCM since 2002. Through the review and research, the author found that the quality of LCM is related to the management of the authority. TQM(Total Quality Management) is a popular tool for enterprises to contral the service quality. Therefore, this research applies TQM theory to analyze the process and its problems of local cultural museums management in Hsin Chu County. Finally, the author gives some suggestions for those who work for cultural administration and central and local governments for a long term development.