The study of supplier selection model for defense and aerospace technology industry

• Main Authors: Yuan-Ruey Huang, 黃遠瑞
• Other Authors: Chiuhsiang Joe Lin
• Format: Others
• Language: zh-TW
• Published: 2009
• Online Access: http://ndltd.ncl.edu.tw/handle/81970392349587998430

碩士 === 中原大學 === 工業與系統工程研究所 === 97 === Based on the National Defense Act and Defense Resources Privatization, the government of ROC expects to achieve its own Autonomous National Defense by integrating with domestic industries. But in the process of privatization, there are many problems such as late delivery or poor quality because of the defense technology and aerospace industrial organization having not a suitable appraisal mechanism to fully understand the ability of suppliers. The research approach is divided into three stages to propose a supplier selection model for defense and aerospace technology organization to reduce the risk of supplier selection. The first stage is to find customer demand items and supplier capability indicators by Delphi Method. The second stage is to compare the importance of customer demand items by Analytic Hierarchy Process (AHP). The third stage is to compare the relation between customer demand items and supplier capability indicators by Quality Function Deployment (QFD) and to combine the customer demand with technological assessing indicator, therefore, to change into a key direction of preferential indicator of management strategy of supplier's performance. The results of research reveal that quality, technological ability, follow-up maintenance, delivery and price are the selection criteria of customer demands items according to the priority. In aspect of customer demand items, for highlighting the importance of quality, there are three highest weighted items are 'product security', 'product reliability' and 'product stability'. And in aspect of supplier ability indicator, there are twelve prioritized indicators such as 'personnel qualification and professional technique' to be taken into account for qualifying suppliers. Though the selection model, not only providing a selection method for the defense and aerospace technology organization, but also realizing the customer needs and improving their own weakness for all potential suppliers to reach the win-win objective among all of them.