The intention of Organizations to Adopt the Information Technical Service Management Systems Certification in Taiwan

碩士 === 國立中正大學 === 資訊管理所暨醫療資訊管理所 === 97 === With the advances in information technology (IT), organizations gradually raised their expectations on the services IT could provide. The Information Technology Service Management (ITSM) provided guidance for an organization to pursue a high level of its I...

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Bibliographic Details
Main Authors: Tao-Gang Wang, 王道剛
Other Authors: Jin-Sheng Ruan
Format: Others
Language:zh-TW
Published: 2009
Online Access:http://ndltd.ncl.edu.tw/handle/94659050466089438378