Summary: | 碩士 === 元智大學 === 資訊管理學系 === 96 === In recently years, the economy of advanced country grows slowly and the emerging country grows quickly. Facing the large demand market was born by newly-developing countries and developing countries that will be a problem for the corporation how to get a place in the domain and get the more competitive advantage.
There are many kind of way to help the corporation to get the competitive advantage. “The Service” is one of ways to use by the corporation in the recent years. The service has low threshold and copy easily characteristics, so when the corporation to use the way be compete, that must be add innovative mind and use applicable tool to help it. It just will win the finally advantage.
This research is used the case study methodology to research a corporation’s process which uses the service to change itself and win the competitive advantage. A strategy of the corporation is the localization industrial services which strengthen the customer satisfy and provide an innovative service. By the global logistics integration system that will be connect with sub-corporation which in everyplace of the world and by the supply chain system to provide the highest service to fit in with customer. Finally, it can bring the performance with the corporation which the relativity product cost and different services. The research says: when one corporation has a strategy of service and uses the smart information system to work, in finally that will be get the relativity competitive advantage for itself. In the paper, I’ll provide a little conclusion. I hope that can help or provide some mind to the other researcher of the same domain and manufacturer.
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