Exploring Team Collaboration Effectiveness Using Social Exchange Theory

• Main Authors: Kun-Lin Sung, 宋昆霖
• Other Authors: Wen-Kung Lin
• Format: Others
• Language: zh-TW
• Published: 2008
• Online Access: http://ndltd.ncl.edu.tw/handle/38591224791754863522

碩士 === 萬能科技大學 === 經營管理研究所 === 96 === The booming of Internet, make human relations of the communication had a new way, e-mail, instant communication software, Skype internet telephone etc. The communication software publish, also let the modern people be happy to through the above-mentioned on-line communication tool, make friends with a new friend and interact with on-line net friend. Then, the enterprises will be quickly facing to change and compete vigorous of market, in the world, the more and more yeam formation based on the reducing the exploitation of personnel cost and exaltation resource to reach higher results. The online communications after tool publish, the employee in enterprise also use the on-line communication tool to carry on the cooperation on the work, especially the innovations of technology and the shortly product life cycles in the high-tech industries. The more depend on the team cooperation the more have the competition on the market in high-tech industry. This research study discuss the influence of collaboration effectiveness in trust, organization, and relational conflict between on-line team members based on Social Exchange Theory (SET).Also exploring on-line team members in addition the emotion of mutually depends on expressive of ties, outcome interdependence and task interdependence to the influence for trust. This survey released 569 questionnaires, returned in 542, 437 of which were valid focus on high-tech industry managers and employees. The response rate of questionnaires was 76.8%.use of Structure Equations modeling(SEM) as an information analysis methods, and The SAS System for Windows (8.2) statistical analysis software for data analysis. The data from the study was presented and analyzed. The data revealed a positive response in online trust among team members, organizational commitment to the effectiveness of collaboration; a negative response in the online team members on the relationship of trust between the conflict. The online team members between the expressive ties, outcome interdependence, task interdependencies of trust there were positive relations.