The Research of Relationship among Service Quality, Customer Satisfaction, and Customer Loyalty in Mobile Communication Service
碩士 === 淡江大學 === 管理科學研究所企業經營碩士在職專班 === 96 === Applying theories of various scholars to questionnaire design, this research aims to explore the relation among service quality, customer satisfaction, and customer loyalty. Also, this study will examine the products and services provided by mobil communi...
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| Format: | Others |
| Language: | zh-TW |
| Published: |
2008
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| Online Access: | http://ndltd.ncl.edu.tw/handle/56865781830005889819 |