| Summary: | 碩士 === 國立臺北科技大學 === 技術及職業教育研究所 === 96 === There has been an important issue between internal evaluation and external evaluation. In addition, literature review that has indicated there still has argument on self-study. Therefore, this study aimed to explore the difficulties and solution methods of the match between internal and external self-study of administrative departments in universities of technology. To aim this purpose, semi-structured interview was used to interview internal evaluators, external evaluators, and experts. Then, ATLAS. ti 5.2 was used in order to analyze the text. At last, the main conclusions are as the follows:
1. There are 12 match problems in self-study which are: (1) evaluators don’t use the difference criterias for different schools, (2) people don’t know how to hold a self-study, (3) people are short of evaluation competence, (4) internal evaluators don’t have enough resources, (5) internal evaluators can’t trust the others, (6) the barrier of internal evaluators in data-collecting, (7) both internal and external evaluators’ don’t have the same opinon, (8) lack of feedback for the evaluation report, (9) the goal of evaluation is achieved or not? (10) superintendence’s attitude toward self-study, (11) the completed degree of data-displaying by internal evaluators, (12) evaluation report is unrecognized.
2. The difficulties in self-study are (1) “different evaluators have different point of view toward self-study,” and can be settled by ”choose evaluators carefully and set up a mechanism of communication;” (2) “member’s participation in self-study;” and can be solved by “superintendence have to ask, mobilize and encourage in order to raise member’s participation;” (3) “the contradiction between purpose and practice” can be eased by “build competences of evaluation and commission the third party to transact self-study”.
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