The Research and Implementation of Auto-Attendant for VoIP
碩士 === 國立臺北科技大學 === 電機工程系研究所 === 96 === VoIP grows like crazy in the past 10 years. However, the PSTN system is old, complete and stable enough for public user. Thus, the VoIP system must be designed according to the PSTN’s specification and function. In this thesis, the switch and auto-attendant fu...
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| Format: | Others |
| Language: | zh-TW |
| Published: |
2008
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| Online Access: | http://ndltd.ncl.edu.tw/handle/7bd854 |
| Summary: | 碩士 === 國立臺北科技大學 === 電機工程系研究所 === 96 === VoIP grows like crazy in the past 10 years. However, the PSTN system is old, complete and stable enough for public user. Thus, the VoIP system must be designed according to the PSTN’s specification and function. In this thesis, the switch and auto-attendant function of PBX will be researched and implemented in the VoIP system. The IP-based auto-attendant system is focused and integrated into the soft-switch system. Some advantages and features listed as below will be founded in this VoIP system.
1. The call-setup of VoIP system is similar to the PSTN system. The habit of call-setup for public user doesn’t change.
2. The SIP command ‘REFER’ is employed to implement the auto-attendant system.
3. The text-to-speech(TTS) system is employed and integrated into the auto-attendant for the special service such as audio guide.
4. The auto-speech-recognition(ASR) is employed and integrated into the auto-attendant for the auto-transfer machine.
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