The investigation of Organizational Service Climate and Customers’ Satisfaction in International Tourist Hotel
碩士 === 亞洲大學 === 休閒與遊憩管理學系碩士班 === 96 === This study aims to investigate the relationship between organizational service climate and customers’ satisfaction in international tourist hotels. Two-phase study was utilized in exploring organizational service climate and customers’ satisfaction. First, cus...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2008
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| Online Access: | http://ndltd.ncl.edu.tw/handle/95208436854450431865 |