The Study of Relationship between ERP Professionals' Job Characteristics and Turnover Intention

碩士 === 世新大學 === 資訊管理學研究所(含碩專班) === 96 === The article applies the turnover intention processing model to explore the relationship between job characteristics and turnover intention in order to improve ERP professionals’ turnover problems. Via questionnaire survey, a total of 542 useful samples was o...

Full description

Bibliographic Details
Main Authors: Yung-ling Yao, 姚永玲
Other Authors: Wei-Liang Chang
Format: Others
Language:zh-TW
Published: 2008
Online Access:http://ndltd.ncl.edu.tw/handle/7azg6p
Description
Summary:碩士 === 世新大學 === 資訊管理學研究所(含碩專班) === 96 === The article applies the turnover intention processing model to explore the relationship between job characteristics and turnover intention in order to improve ERP professionals’ turnover problems. Via questionnaire survey, a total of 542 useful samples was obtained and analyzed. structural equation modeling(SEC) is the methods used to test the hypothesis of this research. Through empirical survey data analysis, the main finding of this research include: 1. Skill variety has a significantly positive influence on work exhaustion, autonomy has a significantly negative influence on work exhaustion. 2. Autonomy, task significance, supervisory satisfaction and fairness of rewards have significantly positive influence on job satisfaction, skill variety has a significantly negative influence on job satisfaction. 3. Work exhaustion and perceived job alternatives have significantly positive influence on turnover intention, job satisfaction has a significantly negative influence on turnover intention. The result of this research is expected to offer more insights and reference for further studies on the ERP professionals.