An examination of the emotional labor of outbound tour leaders
碩士 === 靜宜大學 === 管理碩士在職專班 === 96 === Abstract The expression of emotions plays a significant role in lives, be it private or public. Often, we are influenced by feeling rule to manage our emotions so as to fit in both socially and economically. Hochschild (1983) used the term “emotional labor” to des...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2008
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| Online Access: | http://ndltd.ncl.edu.tw/handle/11865419075583475338 |