| Summary: | 碩士 === 國立臺灣科技大學 === 資訊管理系 === 96 === With the increasing field of nowadays enterprises, the decision makers have to consider more and more factors and collect multiple and suitable information when they frame their management decision so that they can get the most efficient and accurate information system for the company.
After the build of enterprise resource planning, the process of daily trading database is quite complete. The next step for the enterprise to consider is that using the value which is based on numerous databases to promote business competition. In order to recover insufficient parts toward decision making and analysis of enterprise resource system planning, leading Business Intelligence into the original system is necessary. We can evaluate the requirement of enterprise itself and offer the instant and proper strategy reference through the database analysis.
This research is based upon the increasing database resource of the conglomerate and using the technology of database walehouse on-line analysis to analyze and integrate numerous and complicated databases so that to provide the professional financial managers powerful reference as the base of strategy and policy making.
The dissertation is founded upon the view point of decision support from head financial department in the enterprise groups. The purpose of it is constructing relevant decision support system to each division of head financial department. The system is through on-line analysis system to analyze the source which is from daily trading database of the enterprise system organization. Moreover, the system can also set up the management target to offer the decision backup for head financial department.
The appliance tools we use for processing and analyzing databases and for designing the interface are Microsoft SQL Server 2005, which provide the users a definite result of database analysis and specific decision aid; also, which offer the most update and instant some relevant decision information of each group in the enterprise. The resources can become the basement of decision information for the decision makers. The decision system which is developed in this research can provide reference and appliance to other enterprises which can increase the competition of their conglomerate.
According to the previous research，we summarize the effect of DSS to enterprises as below:
1.Tangible Efficiency
It is based upon the actual quantification of reducing the labor cost saving and the productivity value increasing KPI which shows the difference before and after by taking DSS into the case study of one enterprise and the its subsidiary company.
2.Intangible Efficiency
(1)It is with the purpose of enhancing and reinforcing the development of enterprise, investment strategy and investment performance.
(2)It is also enhancing the speed and quality of management decisions.
(3)It is on the purpose of enlarging the category and depth of investing management and of obtaining the leading KPI and the strategy of improvement.
(4)It is for reducing the risk of investment.
(5)It is for enhancing the relationship of investment and reinforcing the competition ability of the enterprise.
(6)It is maily focus upon reducing the finance loss caused by personnel operation mistakes
(7)It is to avoid having the capital gap by not having the update information.
(8)It is to reinforce the finance observation ability in order to forecast the short-term loan days precisely.
(9)It is to response the key of the groups KPI on finance rapidly and to enhance the speed and quality of decision making.
(10)It is on the purpose of increasing the common sense and agreement to all the teammates on achieving budget planning.
(11)It is to reduce the personnel operation mistakes so as to avoid having incorrect data information to influence the quality of decision making.
(12)It is to promote job quality and personnel power spirit.
(13)It can control the core of overseas enterprises strictly and monitor the capital situation and arrival time directly so as to control the financial operation way of whole group.
(14)It is to enhance the efficiency of AP/AR management.
(15)It can show the quickest feedback of the customers payable status in order to reduce the risk of receiving payments from customers.
(16)It is to raise the eccect of the whole business group.
The effect of taking DSS into the enterprises is not easy to evaluate. This case study evaluates the effect through the cost reduction and KPI of productivity value increasing and compares the difference before and after of taking DDS. Moreover, adding the endusers’ comments to evaluate the effect is the easier method to evaluate. Each decision support system in this case study can be used and referred by any similar groups or enterprises so as to increase the competition ability of them.
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