THE COMPARISON ANALYSIS OF FINANCIAL PERFORMANCE OF HOSPITAL IN TAIWAN

• Main Authors: HWANG, MEI-JANE, 黃美珍
• Other Authors: GOO, YUNG-CHIA
• Format: Others
• Language: zh-TW
• Published: 2008
• Online Access: http://ndltd.ncl.edu.tw/handle/17502963881531013644

碩士 === 國立臺北大學 === 企業管理學系 === 96 === The standard of living in Taiwan is improved in recent year. Medical institutions are booming and medical resource is universal accordingly. However, after implementing National Health Insurance, the competition in medical industry is more intensive. As a result, every medical institution finds the way to strengthen its own competitiveness and get sustainable growth under the pressure of limited medical resource and aging population in Taiwan. Besides the effect of industry competition and hospital management, health insurance system and national medical policy are also the important factors to influence the performance of medical institutions. Use financial ratio to evaluate the performance of medical institutions is the most direct way and it also help organizations to understand their capability, cut down cost and increase efficiency under the competition of changing environment. The sample of the study consisted of forty hospitals including Academic Medical Centers, Local Community Hospitals and Metropolitan Hospitals. The research period is from 2004 to 2006 and thirty-five financial ratios are collected. Use cluster analysis and discrimination analysis to cluster forty hospitals with similar characteristics and test the hit ratio of clusters. Finally, construct financial performance model for medical institutions and give sound analysis of performance within three years. The result of this study shows that the hit ratio is ninety-four percent. The conclusions of this study are as follows: 1. Five evaluative criteria can analyze financial performance of hospitals effectively and use cluster analysis and discrimination analysis to get four clusters according to their characteristics. 2. Five evaluative criteria are sorted by importance as follows, safety, profitability, productivity, activities and growth. Four clusters are ranked by performance as follows, cluster two, cluster four, cluster three and last one is cluster one. The top five best performance hospitals are ranked as follows, Taiwan Adventist Hospital, Chung-Guang Memorial Hospital, Chen Hsin Hospital, Mennonite Christian Hospital and Kaohsiung Municipal Hsiao-Kung Hospital. While the top five worst performance hospitals are ranked as follows, Len Yang Jen-Ai Hospital, Kung-Ning General Hospital, E-Da Hospital, Heng Chun Christian Hospital and Chuna Shan Medical University Hospital. This study could provide the basis of setting five evaluative criteria for hospitals and evaluating the performance of hospitals. However, it is hard to collect complete financial report of hospitals in Taiwan except simple financial data being collected from Bureau of Medical Affairs, Department of Health, Executive Yuan. If there are more financial information available on public database, people can get the whole picture of performance in hospitals more easily. It will even help medical institutions develop core competence, strength operational strategy, make sustainable growth and take the national health responsibility.