A Study of User Demand and Satisfaction in the Hualian County Sport Park

• Main Authors: Hui-Chung Lu, 呂慧中
• Other Authors: Chih-Fu Cheng
• Format: Others
• Language: zh-TW
• Published: 2008
• Online Access: http://ndltd.ncl.edu.tw/handle/6s52mm

碩士 === 國立臺灣師範大學 === 運動與休閒管理研究所 === 96 === The purpose of this study was to examine the demand and the satisfaction of using the Hualian County Sport Park. The subjects of the research were the users of Hualian County Sport Park. In order to know the relationship between the users’ demand of facilities and the satisfaction of users, the random sampling method was used for the research which a total of 465 questionnaires were collected. The conclusions were as follows: a.) the demand of facility accessibility and the facility maintenance were the highest; the demand of facility suitability was the lowest. b.) the space and atmosphere of the facility accounted for higher degree of satisfaction for the users, but the facility accessibility and the facility maintenance were the lowest . c.) users who had higher level of education and longer time of participation accounted for higher demand of the facilities. d) there were significant differences in usage satisfaction among users of different level of education, participation time, transportation time, accompany of friends and the time section. e.) the “users’ perception for the active and the service” of use demand best explained “users’ perception for the active and the service” of use satisfaction. According to above findings, it can be to set up intact maintenance mechanism of management for Hualian County Sport Park, and to plan suits each person's activity.