台商派駐大陸人員跨文化適應,跨文化學習與工作滿意之關係研究

• Main Author: 賴欣瑩
• Other Authors: 王政彥
• Format: Others
• Language: zh-TW
• Published: 2008
• Online Access: http://ndltd.ncl.edu.tw/handle/50668699841896703824

碩士 === 國立高雄師範大學 === 成人教育研究所 === 96 === This study investigated the relationship to the level which expatriates of Taiwan enterprise in China take toward cross-cultural adjustment, cross-cultural learning, and job satisfaction. Questionnaires were adopted in order to proceed with data collection. Ranked according to the report of Ministry of Economic Affairs in 2007, the top tree area of China where Taiwan enterprise invested were elected and the expatriates were randomly surveyed. 550 questionnaires were mailed out and 459 valid questionnaires were returned. The valid response to questionnaires has reached 83％. The main research tools included “Cross-Cultural Adjustment Scale”, “Cross-Cultural Learning Scale”, and “Job Satisfaction Scale”. SPSS 12.0 for Windows was conducted with the purpose of compiling and analyzing the statistics. The research has drawn the following conclusions of level which expatriates of Taiwan enterprise in China take toward cross-cultural adjustment, cross-cultural learning, and job satisfaction: 1. The expatriates of Taiwan enterprise in China take middle to good level toward cross-cultural adjustment. 2. The performance of the expatriates of Taiwan enterprise in China still need to reform. 3. The expatriates of Taiwan enterprise in China take a good attitude toward job satisfaction. 4. When the expatriates of Taiwan enterprise in China have greater capability of cross-cultural adjustment, they derive more job satisfaction from it. When the expatriates of Taiwan enterprise in China have greater capability of cross-cultural learning, they derive more job satisfaction from it. The level of cross-cultural adjustment which the expatriates of Taiwan enterprise in China take is in direct proportion to cross-cultural learning. 5. The expatriates whose seniority of the parent company in Taiwan over 20 years, and learning over five days both of before and after they arrival China take a positive attitude toward cross-cultural adjustment, cross-cultural learning, and job satisfaction. 6. The expatriates, who are unmarried female, under 39 years old, prefer learning by analysis, have better performance on cross-cultural adjustment and cross-cultural learning. 7. The level of cross-cultural adjustment which the expatriates take are not influenced by their classification and degree of duty. The performance of cross-cultural learning which the expatriates take are not affected by their educational level, classification and degree of duty. The gender, educational level, seniority in China, and personal learning style which the expatriates take do not have a great impact on their job satisfaction. According to the above findings, this study has made some recommendations for the expatriates, the Taiwan enterprise, and the banking field. In additions, this study gave some insights into future studies. 1. Recommendations for the expatriates of Taiwan enterprise in China: 1.1 To enroll in every learning course actively before and after arrival China 1.2 Learning spontaneously and establish cognition by fact provided and analysis every situation. 1.3 Dispatching is not made for male employee, unmarried female employee could also could be a greater expatriate. 2. Recommendations for the Taiwan enterprise: 2.1 The learning course which before or after the expatriate arrived China are important comparably. The enterprise should map out the systematic “expatriate cross-cultural course” to encourage employee. 2.2 To take the expatriate’s potential risk of overseas seriously and provide with employee security information. 2.3 The ability of female employee should be approved by the enterprise, and the chance of dispatch should be supply to all employees equally. 2.4 Treat all expatriates as family, then the enterprise and expatriates could face the cultural shock cooperatively. 3. Recommendations for administration and non-governmental association All information and service that administration or non-governmental association supply to enterprise at present are made for the proprietor of the enterprise, not for the expatriates. Formulate cross-cultural learning curriculum for expatriates by cooperation of administration, enterprise and academia. Every Taiwan enterprise academy in China could hold the lecture on cross-cultural adjustment, to help the expatriates in China to reflect their problem and solve them. 4. Recommendations for future studies: This study poises for even further expansion on the research objects, research variables, and research methods. Key words: Taiwan Enterprise Expatriate Cross-Cultural Adjustment Cross-Cultural Learning Job Satisfaction