The Effects of Risk Management Capability on Performance in Taiwan’s Ocean Freight Forwarders

• Main Authors: CHANG, CHING-YI, 張靜怡
• Other Authors: TSENG, WEN- JUI, PHD.
• Format: Others
• Language: zh-TW
• Published: 2008
• Online Access: http://ndltd.ncl.edu.tw/handle/03115405523059938184

碩士 === 國立高雄海洋科技大學 === 航運管理研究所 === 96 === Because ocean freight forwarders to enter the barrier not to be high, in recent years, Taiwan's transported goods volume and the non- substantive growth, this industrial competition was it can be imagined intense. Therefore, how seeks the risk management achievements the weight target, the effective implementation risk management system, then the establishment enterprise manages the competitive advantage, guarantees continues forever the management, is being solid is the ocean freight forwarders an important topic which shipping industry must to face. This study aims to explore risk management capability, risk management performance and performance in Taiwan’s ocean freight forwarders. Based on the factor analysis, four risk management capability dimensions are identified: risk management organizational formalization, knowledge management and emploees training. Three performance dimensions are identified: risk management performance, fincal performance and customer performance. Finally, through the regression analysis yielded the conclusions highlighted as follows: Ⅰ. Risk management organizational formalization、knowledge management brings up a significant impact on risk management performance. Ⅱ. Knowledge management brings up a significant impact on fincal performance. Ⅲ. Emploees training brings up a significant impact on customer performance. The results may be referred to as an approach to augment the strategic management in technical terms of benefit segment.