就業服務員之情緒失調與情緒耗竭之研究--以情緒勞務、情緒偏離為中介變項
碩士 === 國立彰化師範大學 === 復健諮商研究所 === 96 === Abstract As service sector has increasing importance in current industrial development, business institutions have put unprecedented emphasis to “attentive attitude” in terms of employee management and training; therefore set codes of conducts for employees. H...
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Format: | Others |
Language: | zh-TW |
Published: |
2008
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Online Access: | http://ndltd.ncl.edu.tw/handle/49202490304565801275 |