就業服務員之情緒失調與情緒耗竭之研究--以情緒勞務、情緒偏離為中介變項

碩士 === 國立彰化師範大學 === 復健諮商研究所 === 96 === Abstract As service sector has increasing importance in current industrial development, business institutions have put unprecedented emphasis to “attentive attitude” in terms of employee management and training; therefore set codes of conducts for employees. H...

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Bibliographic Details
Main Author: 賴靜儀
Other Authors: 王智弘
Format: Others
Language:zh-TW
Published: 2008
Online Access:http://ndltd.ncl.edu.tw/handle/49202490304565801275