| Summary: | 碩士 === 國立交通大學 === 科技管理研究所 === 96 === In order to face the globalization trend, the businesses will outsource their logistics to professional logistics service providers. The content isn’t limited transportation and develops to supply chain management. They want to be a partner relationship and face this challenge together. Therefore, the logistic service providers have to be integrators in order to provide diversified services to their customers. At the beginning of DHL is a document express company and now be a leader of express and logistic in the world by means of merge and alliance strategy. From the view of service, DHL provides one-stop integrated service to its customers no matter what product and customer service it insists in providing the best. In the technology, DHL is promoting this new development with innovations for faster, more flexible and ecologically sound logistics which will be part of their shared future. They opened DHL Innovation Center to researchers and developers from all over the world can exchange their knowledge and design practical innovations for global use. In global positioning, DHL has the first-mover advantage in most regions worldwide. Its mission is to be the first in its customs to reflect its strategy. And the Europe and Asia market is DHL’s niche market due to its excellent management and positioning. From DHL’s strategy and global positioning, we know DHL always takes advantage of others strength to develop its service.
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