The Impacts of IT System & Employee’s Execution On Customer Relationship Management
碩士 === 國立中興大學 === 高階經理人碩士在職專班 === 96 === As the increasing of customer amount and the diversification of customer demand, an integrative customer service system becomes an important segment for enterprise moving up competitiveness. For enterprises, customer service system is the only way to understa...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2008
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| Online Access: | http://ndltd.ncl.edu.tw/handle/40857551199418066326 |