International Tourist Hotel Bartender Specialized Competence and Skill Test Research

碩士 === 銘傳大學 === 觀光研究所碩士在職專班 === 96 === The research using document-analysis, in-depth interview and questionnaire survey were to analyze the requirements of bartender specialization competence and skill and to study the test of this specialized competence and skill that can fulfill the requirements....

Full description

Bibliographic Details
Main Authors: Kwei-Tjun Wei, 韋桂珍
Other Authors: Ye-Horng Lee
Format: Others
Language:zh-TW
Published: 2007
Online Access:http://ndltd.ncl.edu.tw/handle/80688954361241698217
Description
Summary:碩士 === 銘傳大學 === 觀光研究所碩士在職專班 === 96 === The research using document-analysis, in-depth interview and questionnaire survey were to analyze the requirements of bartender specialization competence and skill and to study the test of this specialized competence and skill that can fulfill the requirements. The results of analysis indicate that different specialized competence and skill was required for different position levels of bartenders. The finding of analysis also indicate that the tests could not totally evaluate of bartender specialized competence and skill, for all the field expects are agreed “occupational ethics” which is unable to be tested. But they have provided some suggestions for bartender skill test. In contents, the procedure of overuse tissues for bar clean test does not meet environmental protection concept. The test items for beverage produce are not popular and the formula has the deviation. Therefore, it is necessary developing the test items towards the popular cocktail recipes and adding a test item of “double check” glasses and dishes clean in procedure. In conclusion, the government officers should face up bartender what need the field to adjust the third class test procedure toward the advanced level test of second class to enhance the produce and service qualities.