Key Factors study on Service Quality and Customer Satisfaction of Mobile Phone Repair Center
碩士 === 立德大學 === 工業管理研究所 === 96 === This research explores the influence of factors in service quality and customer's satisfaction of mobile phone maintenance center, and understand the significant difference and the satisfaction of mobile phone between the customer's expectations a...
Main Authors: | Sin-Sian Su, 蘇欣嫺 |
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Other Authors: | Tien-Kuo Wang |
Format: | Others |
Language: | zh-TW |
Published: |
2008
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Online Access: | http://ndltd.ncl.edu.tw/handle/89848631150335110243 |
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