Key Factors study on Service Quality and Customer Satisfaction of Mobile Phone Repair Center

碩士 === 立德大學 === 工業管理研究所 === 96 === This research explores the influence of factors in service quality and customer's satisfaction of mobile phone maintenance center, and understand the significant difference and the satisfaction of mobile phone between the customer's expectations a...

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Bibliographic Details
Main Authors: Sin-Sian Su, 蘇欣嫺
Other Authors: Tien-Kuo Wang
Format: Others
Language:zh-TW
Published: 2008
Online Access:http://ndltd.ncl.edu.tw/handle/89848631150335110243