Appearance and reality: the work-leisure relationship for hotel receptionists
碩士 === 國立高雄應用科技大學 === 觀光與餐旅管理研究所 === 96 === The aim of the study was to explore and describe the work-leisure relationship of hotel receptionists and also explore their job characteristics and emotional labor. Using the qualitative research approach, participant was drawn from hotel G in Kaohsiung T...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2008
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| Online Access: | http://ndltd.ncl.edu.tw/handle/78042762580176380753 |
| Summary: | 碩士 === 國立高雄應用科技大學 === 觀光與餐旅管理研究所 === 96 === The aim of the study was to explore and describe the work-leisure relationship of hotel receptionists and also explore their job characteristics and emotional labor. Using the qualitative research approach, participant was drawn from hotel G in Kaohsiung Taiwan. A purposive sample of 8 managers of hotel was interviewed in-depth. Participant observation was also conducted and field notes were written. The interviews were transcribed verbatim and analyzed using the constant comparative method
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