| Summary: | 碩士 === 開南大學 === 空運管理學系 === 96 === Normal operations safety survey (NOSS) is a programme that uses experts and trained observers to collect data about air traffic controller behaviour and situational factors on normal flights control for the analysis of air traffic control operations. In 2003, The initial research and project definition was a joint endeavour between the University of Texas at Austin/Human Factors Research Project and ICAO. The manual of NOSS was wrote by International Federation of Air Traffic Controllers’ Associations(IFATCA). ICAO endorsed NOSS as the primary tool to develop countermeasures to human error in aviation operations, and made NOSS the central focus of its Flight Safety and Human Factors Programme. The study introduces the methodology, checklist and key steps of NOSS and reviews related literatures of SMS, LOSA, TEM, organization culture and human factors. The research can provide future users with the key elements of implementation to enhance the function of NOSS. Results of the research NOSS success is dependent upon execution and controller trust.
|
|---|
