A Study of Relationship between the Organizational Culture and Knowledge Management and Service Quality in Telecommunication Industry
碩士 === 義守大學 === 工業工程與管理學系碩士班 === 96 === In Today’s economic environment, the market gets more and more competitive and the customers become harder to be satisfied. The industry does not only have to provide higher quality service but also to implement knowledge management, promote the professional t...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2008
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| Online Access: | http://ndltd.ncl.edu.tw/handle/04067739170474023309 |