The Resaerch of Taiwan-Power Company Employee's In-service Training Satisfaction and Learning Effect

• Main Authors: Hsien-Yi CHUNG, 鐘賢義
• Other Authors: Ruey-Yih Lin
• Format: Others
• Language: zh-TW
• Published: 2008
• Online Access: http://ndltd.ncl.edu.tw/handle/63174148300513146424

碩士 === 華梵大學 === 工業工程與經營資訊學系碩士班 === 96 === This research, based on the kirkpatrick's learning and training evaluation model, discusses the extent of satisfaction between trainees and their supervisors on the training assessment items and on trainees’ behavior changes after training. Also, this research aims to explore whether the demographic variables of trainees and their supervisors will make a statistical significance on the degrees of satisfaction. There are five items on the training assessment model: ‘training contents,’ ‘learning facility,’ ‘modes of instruction,’ ‘learning aims reached,’ and ‘degrees of the hard working of the trainees.’ In addition, the changed behaviors of trainees after training include two items: ‘the behavior change of the whole group’ and ‘behavior change of the individuals.’ This research suggests that: (1) Trainees show a high degree of satisfaction on the five training items. (2) The extent of satisfaction of the trainees and that of their supervisors is statistical significant, and the latter is lower than the former. (3) Among the six demographic variables, three of them: gender, position, and service unit, make significant differences on satisfaction of the items of training assessment. (4) After training, two of the variables, age and seniority, make a significant difference on satisfaction of trainees’ behavior changes. Key words: in-service training, satisfaction, demographic variables