A Study of Training Needs for volunteers in TaipeiMunicipal Library

• Main Authors: KAI-WEN LIN, 林凱雯
• Other Authors: 蘇諼
• Format: Others
• Language: zh-TW
• Published: 2008
• Online Access: http://ndltd.ncl.edu.tw/handle/62280191154448166159

碩士 === 輔仁大學 === 圖書資訊學系 === 97 === For public libraries, making use of volunteer resources not only save the personnel budget, but also reduce the time professional librarians spend at the general routine work. Therefore, it can lighten the staff members’ burden, making them be able to work on other services. Besides, the volunteers who come from the community can understand the residents' needs, the distance between librarians and the users can be shortened through volunteers’ promotions and the social education function of public libraries can be enhanced. Taipei Municipal Library starts recruiting and training volunteer workers since 1983, it has been more than 24 years to the present, it is thus clear that the local public library has made use of volunteer resources for quite a long time. However, the research about volunteer usage and performance has been very little. The literature about the training of volunteers is particularly scarce in the published works. Using Taipei Municipal Library volunteers as research objects, this study inquires into the current status of the volunteers who participated the training programs and the needs of the training, the research purposes are: (1)understand the current status of public library volunteers who participated in the training programs; (2)investigate the needs of public library volunteers regarding the curriculum content and the implementation methods of the training programs; (3)compare the difference of training needs of volunteers with various personal backgrounds(sex, age, level of education, occupation , past work experience etc.); (4) compare the difference of training needs of general volunteers ,teacher LIN volunteers and English volunteers. The results of this research include: (1)public library volunteers need training courses on information searching and networked resources;(2)diversified course contents can contribute to attract public library volunteers to participate in the training; (3)public library volunteers view the library tour as an important volunteer work; (4) English volunteers have different needs about planners of training programs; (5)different types of volunteers have different views about the frequency of training programs. According to the above-mentioned research results, this research puts forward four suggestions: (1)hold the volunteer training needs assessment study periodically; (2)increase the self growth and development courses in the training program; (3) publicize the volunteer training programs;(4)build up award system in order to encourage volunteers’ participating the training programs.