Analyzing and Assessing Performance of Service Chain based on Balanced Scorecard : A Case Study of the Auto-Dealers

碩士 === 逢甲大學 === 經營管理碩士在職專班 === 96 === Under the competition for globalization and Customer-oriented approach, it has already gained much attention for strengthening the enterprise value chain that includes manufacturing chain, designing chain and servicing chain. In regard to the automotive industry...

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Bibliographic Details
Main Authors: Shih-Chieh Lee, 李世杰
Other Authors: Yau-Ren Shiau
Format: Others
Language:zh-TW
Published: 2008
Online Access:http://ndltd.ncl.edu.tw/handle/72045201297116188020