Service-Oriented Architecture for Emergency Operation Center System Based on IT Infrastructure Library Framework

• Main Authors: Ko-Chih Yu, 虞可治
• Other Authors: Chua-Huang Huang
• Format: Others
• Language: en_US
• Published: 2008
• Online Access: http://ndltd.ncl.edu.tw/handle/59036671963198501774

碩士 === 逢甲大學 === 資訊電機工程碩士在職專班 === 96 === In recent years, emergency rescue and transportation is one of the most important issues at the beginning of a disaster. In order to reduce disaster loss and help the injured in a time manner, we need a rapid E-health reaction system which integrates various systems to communicate all kinds of emergent agencies and rescue operations. However, the extremely decentralized and heterochromous nature of healthcare services makes it difficult to develop a single EOC system to integrate all needs. We propose an Emergency Web Service ITIL framework (EWSI) that uses Service-Oriented Architecture (SOA) as a model for deploying, discovering, integrating, implementing and invoking emergent agencies’s services to improve Emergency Operation Center (EOC) system. Such a model can not only help the EOC to develop cost efficient and dependable emergent services but also EOC services which can build from several smaller commercial off the shelf (COTS) components. Moreover, It uses an efficient way of addressing emergency through IT Infrastructure Library (ITIL) technology which provides international best practice guidance in IT service management (ISO/IEC 20000). Finally, we presented an EOC help desk and workflow to shorten accident response time and obtain the emergency information by HL7 standard Healthcare information exchange format to reduce emergency system process times.