An Empirical Study of Factors Affecting Service Quality-The Leisure Area's Hotels of Taiwan

碩士 === 大葉大學 === 休閒事業管理學系碩士在職專班 === 96 === This study, based on the emotional perspective of the workforce, is to explore the service quality of employees in hotels in the leisure sector of Taiwan. Through discussion of related literature, the framework of this research was established: the anteceden...

Full description

Bibliographic Details
Main Authors: Chiung-Fen Chen, 陳瓊芬
Other Authors: Wen-Chin Wei
Format: Others
Language:zh-TW
Published: 2008
Online Access:http://ndltd.ncl.edu.tw/handle/80756880754198816219