An Empirical Study of Factors Affecting Service Quality-The Leisure Area's Hotels of Taiwan
碩士 === 大葉大學 === 休閒事業管理學系碩士在職專班 === 96 === This study, based on the emotional perspective of the workforce, is to explore the service quality of employees in hotels in the leisure sector of Taiwan. Through discussion of related literature, the framework of this research was established: the anteceden...
Main Authors: | , |
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Other Authors: | |
Format: | Others |
Language: | zh-TW |
Published: |
2008
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Online Access: | http://ndltd.ncl.edu.tw/handle/80756880754198816219 |